About us – Hybrid IT Solutions

Who we are

Hybrid IT Solutions is an ICT firm is 100% Kenyan owned and started its operations in 2014 with an enthusiastic team of only 5 members, on an office space of 556sq feet! Our first year turnover was US Dollars 10,000.Over the years, we’ve grown to become amongst Kenya,s top companies in providing ICT services including hardware sales, services and computer applications. With an increased number of qualified professionals who work round the clock to ensure we remain the leading total systems solution provider, integrating all components of ICT hardware, application software and training among other solutions.

Who we are

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Mission

Our mission is to generate exceptional value for our dealers and customers by offering the latest technologies and enhancing our customer’s operations through our ICT services.

Vision

To emerge as a Premium solution provider of latest and advanced I.T. enabled products and professional services and enhancing its reach to end consumers as well as in corporate by giving them superior & qualitative products and prompt after sales support and to be the No. one choice for the end-user consumer.

Strategic Goal

To emerge as the most trusted all round ICT partner in Kenya by 2030!

Our process

1. You call us

You may call us at any time convenient for you. Our consultant will record the cause of failure of the gadget, your contact details and direct to you the wizard.

2. Arrival and diagnosis

After the arrival of the master diagnose gadget. Depending on the complexity of the repair, will make repairs on the spot or take away the gadget in the workshop.

3. Repair

Produced careful repair with replacement of parts only of the original production. You can not worry about the integrity of the data on the phone.

4. Return to the specified address

After a repair is completed our consultant will contact You and specify address and delivery time. Thank you.

Who we are

Who we are

Our process

1. You call us

2. Arrival and diagnosis

3. Repair

4. Return to the specified address

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